LiquidIT Launches Co-Managed IT
Scottsdale, United States – May 30, 2026 / Liquid IT /
SCOTTSDALE, Ariz. — LiquidIT today launched Co-Managed IT, a service built for Phoenix-
area law firms, medical groups, accounting practices, and manufacturers between 50 and 150
employees that already have an internal IT person or team — and whose IT person can’t take a
vacation without something breaking.
The service is not a replacement for in-house IT. It plugs in alongside the existing team: LiquidIT
takes after-hours coverage, tier-3 escalations, and the projects that keep getting pushed — the
M365 migration, the security review, the audit response — while the internal IT person keeps
owning the day-to-day they know best.
“The one-IT-person firm is the most common situation we see in Phoenix law and medical firms
over 50 employees,” said Josh, founder of LiquidIT. “That person is sharp, knows the business,
and is drowning. Most MSPs walk in and pitch replacing them. We walk in and pitch backing
them up. Different conversation, different outcome.”
Why this, why now
Phoenix-area firms in the 50–150 employee band sit in an awkward gap. They’re too large for
one IT person to cover sustainably, but too small to staff a real department. The internal IT lead
ends up on-call evenings and weekends, runs the help desk, owns security, manages vendors,
and is expected to deliver projects on top of all of it. Their boss thinks IT is slow. They can’t see
how it wouldn’t be.
Across the firms LiquidIT supports, the same pattern shows up before a co-managed
engagement begins: a 24-month-old M365 migration still half-finished, a security review nobody
has time to start, an audit deadline closing, and one person trying to hold all of it together while
the help desk queue grows.
What LiquidIT handles, and what stays with the internal team
The voice guide on co-managed engagements says vagueness reads as a land-grab. So here’s
the split, plainly:
LiquidIT handles:
• After-hours, weekend, and holiday coverage — so the internal IT person can actually be
off
• Tier-3 escalations and senior-engineer depth for incidents the internal team doesn’t see
often enough to specialize in
• 24/7 security monitoring through a dedicated SOC, with EDR (CrowdStrike or
SentinelOne, depending on environment) instead of legacy antivirus
• Project capacity for the work that keeps stalling — M365 migrations, identity cleanup,
backup hardening, network refreshes
• Compliance documentation for HIPAA, PCI, CMMC 2.0, and NIST 800-171, produced
quarterly and kept audit-ready
• Vendor management across software, hardware, and connectivity
• A quarterly strategy review with the internal IT lead and firm leadership — a working
session, not a sales call
The internal team keeps:
• Day-to-day support and tier-1 / tier-2 work — the institutional knowledge that walks out
the door if it’s outsourced
• Relationships with users, partners, and leadership
• Final call on tools, vendors, and architecture — LiquidIT advises; the internal lead
decides
Engagements include LiquidIT’s 15-minute response commitment, measured across every
ticket, and the company’s 90-day money-back guarantee. If the relationship isn’t working in the
first 90 days, LiquidIT refunds the final month. No paperwork, no argument.
Who Co-Managed IT is built for
The service is built for Phoenix-area firms in four verticals where LiquidIT already runs:
• Multi-office law firms running Clio, MyCase, or NetDocuments, where billing-system
uptime and client confidentiality are the IT lead’s two biggest exposures
• Medical groups and multi-location practices with internal IT, where HIPAA
documentation and EHR uptime sit on one person’s plate
• Accounting and CPA firms scaling past 50 employees, where deadline reliability through
tax season is non-negotiable and the IT person can’t be the bottleneck
• Manufacturers — job shops, custom fabricators, contract manufacturers — running
Sage, Epicor, or JobBOSS, where the IT lead needs depth on the office-and-security
layer above the shop floor and help documenting for CMMC, NIST 800-171, or ITAR
audits
Common triggers for starting a co-managed conversation: the IT lead hasn’t taken a real
vacation in over a year, a cyber insurance renewal is coming up with new requirements,
leadership is asking for 24/7 coverage one person can’t deliver, an audit is on the calendar, or a
project that was supposed to take a quarter is now in its third.
Availability
Co-Managed IT is available now for firms in Scottsdale, Phoenix, Tempe, Mesa, Chandler,
Gilbert, and the surrounding Phoenix metro. The first step is a 30-minute call with the internal IT
lead — not a sales pitch, a conversation about where the gaps actually are. Details at
liquidit.net.
About LiquidIT
LiquidIT is a small team in Scottsdale, by design. The company supports Phoenix-area medical,
legal, accounting, and manufacturing firms with managed IT, co-managed IT, and cybersecurity
— not as a generalist for any business, but as a specialist in those four verticals. Two
commitments show up on every engagement: a 15-minute response, measured across every
ticket, and a 90-day money-back guarantee. More at liquidit.net.
Contact Information:
Liquid IT
16427 N Scottsdale Rd
Scottsdale, Arizona 85254
United States
Josh Jalowiec
+1-480-800-3548
https://liquidit.net
